Shipping Policy

CORPORATE OFFICE DELIVERIES

Snack Mezze primarily works with HR and admin teams to manage bulk deliveries directly to offices. Whether it’s a festive celebration, a wellness initiative, or an employee engagement activity, we ensure that each batch of boxes is packed consistently and dispatched in a timely manner. Our team coordinates delivery schedules in advance, verifies quantities, and ensures a seamless handover at the workplace. By aligning with client requirements, we make the entire gifting process effortless, professional, and reliable.

THE HOME RETREAT DELIVERIES

For teams working remotely or when clients wish to offer personalized gifting, our Home Retreat collection ensures each employee receives a curated box right at their doorstep. Every box is securely packed to maintain freshness and presentation, reflecting the premium quality that Snack Mezze stands for. We partner with trusted courier services for pan-India delivery and monitor shipments to provide updates wherever possible. This ensures employees enjoy the same joyful unboxing experience at home as they would in the office.

RESPONSIBILITY & SUPPORT

We take full responsibility for preparing, packaging, and dispatching every order with the utmost care. Once a shipment is handed over to our delivery partners, we share tracking details with clients (where available) and remain available for updates. While delivery timelines may vary by city and service provider, our support team works proactively to address concerns such as delays, damages, or missing parcels. Clients can always connect with us at hi@Lugsy.in, and we will do our best to resolve matters promptly and satisfactorily.